Washington, D.C.–based culture, change, and communications leader who helps organizations navigate change, align people around what matters, and turn ambitious goals into action.
Currently available for select consultation and advisory engagements.
Everything is a signal.
And I’m here to make sure you’re sending the right one.
That belief shapes how I work. I look beyond the message itself to the larger system—the strategy, leadership decisions, cultural cues, and employee experiences that determine what an organization is really signaling and whether people are prepared to move with it.
My work sits at the intersection of culture, organizational strategy, employee experience, change, and communication. I advise executives, lead through transformation, and build the strategies, systems, narratives, and experiences that create clarity and connection when they matter most.
My superpower is making sense of complexity. I see the connections between strategy, leadership, culture, communication, and the employee experience and build the systems, narratives, and moments that bring them together.
Everything an organization does sends a signal — what leaders say (or don’t), what they reward, what they measure, how they communicate, the decisions they make, and ultimately, the experience they create for their people.
The strongest organizations make those signals intentional.
How I Can Help
Organizations rarely have a communication problem in isolation. More often, there is a lack of clarity, a gap in alignment, or a disconnect between the strategy leaders intend and the experience people actually have.
I help leaders understand what is really happening, identify what will move the organization forward – or get in the way – and build the strategies, systems, narratives, and experiences that turn intention into action.
Culture and employee experience
I connect organizational ambition to the experience people have every day – what leaders model, what systems reinforce, what gets rewarded, and how employees understand their role in the organization’s future.
Executive and organizational communications
I advise leaders, clarify complex decisions, and build narratives that create understanding and movement – particularly when the stakes are high, the answers are evolving, or people need more than an announcement.
Change and AI transformation
I help organizations navigate business, operating, and AI-driven change with clarity and intention – from understanding the human impact and aligning leaders to preparing managers, engaging employees, and sustaining adoption.
Brand, reputation, and external communications
I clarify how an organization wants to be understood and translate that into compelling positioning, brand narratives, public relations, thought leadership, and external communications strategies that build relevance and trust.
About Kait
Kait Gillen is a culture, change, and communications strategist and leader with more than a decade of experience advising executives and helping organizations navigate the moments that shape culture, reputation, and performance.
Her expertise spans internal and external communications, organizational change, culture, employee experience, executive counsel, public relations, and brand strategy. She works across the traditional boundaries of these disciplines, connecting what an organization is trying to achieve, what it communicates externally, and what its people experience internally.
Kait currently serves as Senior Director of Culture & Internal Communications at HackerOne, where she advises leaders and shapes culture, communication, employee experience, and change in a fast-moving global technology environment. Throughout her career, she has helped organizations translate complexity into clear direction, bring people together around shared priorities, and build the systems and narratives that move strategy into action.
She is also a regular speaker at AI and communications industry conferences, where she explores the intersection of artificial intelligence, organizational change, culture, and the evolving role of communicators.
With a professional foundation in communications and an academic background in psychology, Kait brings both a systems perspective and a deeply human one to her work. Her strength is seeing the connections others miss—and turning those connections into a clear, actionable path forward.
Kait is based in Washington, D.C., and is available for select consulting, advisory, and speaking engagements.
Let’s make the signal intentional.
Working through change, trying to strengthen your culture, or looking to create greater clarity and alignment across your organization? Let’s talk about what your organization is signaling today – and what will help move it forward.